Refund & Cancellation
Last updated: September 2026
Billing model
Paid plans are sold for the monthly or yearly term selected at checkout. Each purchase is a one-time payment with no automatic recurring charge. A plan does not renew unless an account owner or administrator makes another payment.
Cancellation
Because nothing renews automatically, there is no recurring payment to cancel. Your plan's features remain available until the end of the term already paid for. After expiry, paid features are restricted until another plan is purchased.
Refund eligibility
Contact us within 7 calendar days of payment if you were charged more than once, charged the wrong amount, paid but did not receive the purchased plan, or a material technical problem prevented use of the Service and we could not resolve it. Because digital access is available immediately, change-of-mind requests after substantial use are normally not refundable. This policy does not limit any mandatory consumer rights that apply to you.
Request and review
Email findocanalyzer@gmail.com from your account email and include your organization name, payment reference, payment date, and reason. We usually acknowledge requests within 24 hours. We may ask for information needed to verify the payment or diagnose a reported issue.
Approved refunds
Approved full or partial refunds are initiated through the original payment provider and returned to the original payment method. Bank or provider processing times apply; a normal refund may take approximately 5–7 business days after initiation. A full refund ends the paid access associated with that payment when the refund is confirmed. For a partial refund, any effect on the plan term will be communicated before the refund is initiated.
Note: FinDocAnalyzer is an educational tool and not investment advice. Paying for a plan increases your usage limits; it does not change the educational nature of the output.